AL
Antoinette L
1 reviews | Active since Mar 2009
29 Jul 2024, 18:36
Vodacom clients non existing
Customers are the least of their priority when it comes to Fibre. They can only blame shift to Vumatel. Log a call 24 May for relocation of Fibre 15 July confirmed with their agent that relocation to be done on 26 July......to date zero happened. All my contracts has been with Vodacom for more than 20 years. Today I am ready to cancel everything. Their service has gone extremely from good to zero, worse than bad. I will rather take my business elsewhere as I am beyond tired
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
30 Jul 2024, 08:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jul 2024, 08:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
AL
Antoinette L's updateReviewer Update
30 Jul 2024, 13:03USELESS ISP !!!
Still waiting for a manager to phone.
Time to shuffle your service were the sun don't shine
Still waiting for a manager to phone.
Time to shuffle your service were the sun don't shine
AL
Antoinette L's update30 Jul 2024, 13:03
Reviewer Update
USELESS ISP !!!
Still waiting for a manager to phone.
Time to shuffle your service were the sun don't shine
Still waiting for a manager to phone.
Time to shuffle your service were the sun don't shine
AL
Antoinette L's updateReviewer Update
05 Aug 2024, 12:29Thank you matter has been resolved
AL
Antoinette L's update05 Aug 2024, 12:29
Reviewer Update
Thank you matter has been resolved
