Vodacom Clients Beware!! - They Allow ********** Transactions

<p>My wife, using one of my contracts, has been complaining that her airtime has been dissapearing for quite a while now. </p> <p> </p> <p>After investigation we found that Vodacom has allowed 2 "subscription" on the account:</p> <p>-Lespeep @ R5 per day</p> <p>-Go4Start @ R7 per day</p> <p> </p> <p>Now both of us are very aware of mobile/email ****s, phising etcetera so we never sign up for nonsense like this. We could only be told when the "subscriptions" started but no prove could be provided where the terms were agreed upon. They were able to cancel the "subscriptions" but I was told that I will be called back regarding the refunds.</p> <p> </p> <p>A company named Centele (I can only assume the spelling) called me today, their call centre is based in Croatia (so just imagine the service level), who confirmed that they are the aggregator for the "Lespeep subscription". They can be reached on /010/100/3379. The total days that the "subscription" was active for was 294 days according to Vodacom. That adds up to 294x5=R1470 but this Croation call centre simply states that "the system says the refund is R1005". </p> <p> </p> <p>Now I am not too bothered about the difference, it just exclaims the ***** happening here. My main concern is that they cannot refund my Vodacom account, they can only pay the money back into my bank- or Paypal account. What reasonable person will give their banking detail to a company like this?</p> <p> </p> <p>Vodacom, why are you allowing companies to take airtime if they cannot give the value of it back in airtime?</p> <p> </p> <p>So, for whoever is reading this, be aware that VODACOM DOES NOT CARE ABOUT YOUR BEST INTEREST.</p> <p> </p> <p>SHAME ON YOU VODACOM.</p> <p> </p>