1 reviews | Active since Apr 2017
Vodacom Client service sucks and their billing behavior is ********
<p>I Have been a Vodacom Customer for many many years and am what they call a Platinum Client having numerous numbers attached to my profile.</p> <p>last year I bought a S 7 on contract for my son, place a data and credit limit on the phone and was there fore shocked when last month received a bill of R 10 000 plus and in March a bill of R 12 000 plus even though the phone has been swirtched off and in my possesion since the end of February.</p> <p>efforts to sort this out with Vodacom Chatz Cellular resulty in them just passing the buck and not accepting resposnibility for set credit limits. I will not renew any contracts with Vodacom and await a response from a person who knows what they are talking about</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per our e-mail communication, this query has been resolved.
Regards,
R. Maart
As per our e-mail communication, this query has been resolved.
Regards,
R. Maart
