VODACOM - **** CLIENT SERVICE (NONE)

I'm Fed-up with Vodacom - They have cut my lines - even though there are airtime available on one of them to use (which have been paid for). I have 4 lines in total - I said I will pay my account as soon as my query have been resolved - nothing further have been done yet. I'm not happy with their service received. My query is not invalid - I do believe it is legit as per my previous Hellopeter posts. Vodacom does not give a dam about client service. As long as they get their money - and know they are forcing/manipulating me into paying arrears (which have not been answered by them yet). Extra's was added onto my one line without my permission - and now I'm liable for that amount. They are still busy with my query - but my line have been added as the primary nr several times - but still Vodacom doesn't adhere to that. I want an explanation regarding my queries????? Why am I not allowed to listen to the phone calls that is being recorded every time??????? Why don't Vodacom phone me regarding my account???? They do have my nr after all these years???? I want client service (which I don't receive) - they want payment for no client service????? I've been with Vodacom almost 20yrs - they are just getting more greedy and worse by the day - and they don't care about client needs at all - only their own pockets!! I want urgent answers!!!!