MVDM
Miempie Van Der Mescht

1 reviews | Active since Jun 2017

06 Jul 2017, 16:16

Vodacom Client Experience Sucks Continued

<p>On the 27th of June I wrote a review re my debit order and banking details. I received a confirmation from Vodacom on the 28th that everything is now been sorted and that one more debit order will have to go off on the old account on 01 July. Today is the 6th and still that debit order has not gone off. Send a mail on the 4th and again this morning (the 6th) to the person who responded to my previous review but still have not received a response. </p>

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Replies (1)
Vodacom
Vodacom's reply07 Jul 2017, 07:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,