1 reviews | Active since Mar 2011
Vodacom Clearwater - Pathetic Customer Service & Uncaring Sales Person
Bought a Samsung A3 Core from Clearwater Branch on Wednesday.
Took the phone back yesterday as it was not Functioning as expected from a Phone.
We had to wait around, with nobody helping us, till I made a noise and than someone reluctantly, (Was so busy on her phone) came to ask us what we wanted!@#
Got told yesterday Phone is entry level and limited??????
This was not told to us when the person sold it to us! In fact this guy **** about everything, and was more interested in a Sale, than listening to our need.
We were specific in what we wanted, but he "CONNED and ****" to us.
Only once sale was done did he "Sort Of Wake Up" and informed us that the Sim card is a small one, and the current Sim we had would not fit!!!!!!!
So we had to go and do a Sim Swop at our expense.
Thank you for Ester, the store manager whom we met today. She was a real Angel and understood our situation.
In short, The colour on this phone is seriously Pathetic & does not do Samsung Justice! It makes everything look like "Ghosts"
Ester tried everything to sort out the Horrible colour - But To No Avail!
The phone is like this. I am very disappointed with the phone and I understand that there is nothing Ester can do about it, But if this is Samsung Quality - Than Samsung is Disgracing their own product.
Thank you for Ester, the store manager whom we met today. She was a real Angel and understood our situation.
In short, The colour on this phone is seriously Pathetic & does not do Samsung Justice! It makes everything look like "Ghosts"
Ester tried everything to sort out the Horrible colour - But To No Avail!
The phone is like this. I am very disappointed with the phone and I understand that there is nothing Ester can do about it, But if this is Samsung Quality - Than Samsung is Disgracing their own product.