AK
Athenkosi K
1 reviews | Active since Apr 2018
04 Sept 2023, 15:56
Vodacom Clearwater
25th of August i was at this store and was helped by Gentleman named Jorge for a newphone since my phone got ******. This gentleman did a preapproval of the phone that i dont like.His intention was to make a sale more than anything and he did not close anything on the system. I cant even apply online because, preapproval is still open.
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Replies (1)
Vodacom's replyOfficial
05 Sept 2023, 08:09 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Sept 2023, 08:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team