RP
Runa P

1 reviews | Active since Mar 2010

25 Aug 2016, 08:26

Vodacom clears up misunderstanding

<p>I had a 4-month battle going forth & back between the accounts department and customer service trying to figure out why a payment was not reflected on my statement. This issue has been resolved. It was a a paperwork error and misunderstandings during the Autopage/Vodacom migration. Thank you Vodacom and Moenier from the Call Centre Support North. Well done for helping me sort this out.</p>

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Replies (1)
Vodacom
Vodacom's reply25 Aug 2016, 09:54
Official

Dear Customer,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team