Vodacom Claims R3800 Incorrectly

My contract ended in December 2015.<br> I walked into the Northgate Mall branch on 16 January 2016and upgraded to a Smart XL contract with a top dog voucher. <br> No migration and no cell phone was purchased!<br> I immediately received a notice that R3800 odd was going to be charged. Upon questioning this to the salesman, Khotse, he said ignore it since the invoice states nothing owing.<br> I paid my R150 Admin fee and awaiting my monthly R809 charge.<br> Since then I have made numerous calls to be given numerous reference numbers saying at first the money was to be charged and was a migration fee. Then I got a sms saying it was sorted.<br> On 29 February I was debited an amount out of my bank account for R4900 odd. <br> Immediately I called Vodacom. Now after numerous calls and frustration I am now told that it is a cell/device subsidiary. I reversed the debit order and escalated to the Northgate store manager, Brandon, who is trying to resolve it for me but still no progress. I was sent from customer care today to subscribers collections and to upgrades then to trader partner? The call center is pathetic! Right now I am being seen as being in arrears.<br> I would like this matter sorted asap.<br> <br>