1 reviews | Active since Oct 2013
Vodacom claims payment for a contract that expired.
I had a 2 year contract with vodacom, 2 months before i called to notify them that I was not going to renew contract and the number was cancelled on the last day of the contract by vodacom ; Now I am getting sms claiming that I owe them money and they will not close the account until the money is paid. They were deducting money from my account via debit order and I don't understand how i could owe them money. This is day light ******* and I will never ever get a vodacom contract cell phone again. ACC:9l **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
