SG
Sinethemba G

1 reviews | Active since Apr 2015

08 Apr 2022, 09:56

Vodacom claims I'm in arrears when I settled my arrears in November

Last year My Vodacom account was in arrears by R590 of which I paid in November 2021, since then I've been paying R200 on a monthly basis... Now I wanted to cancel the contract, they are telling me I owe the R700 and something I don't know off and they have never informed me off... I have an invoice of R175 of which I believe I owe and will be paid on the 15 as I usually do every month... I am Sinethemba Gabada ID No. ***, the number in question is ***

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Replies (1)
Vodacom
Vodacom's reply08 Apr 2022, 11:05
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team