SG
Sinethemba G
1 reviews | Active since Apr 2015
08 Apr 2022, 09:56
Vodacom claims I'm in arrears when I settled my arrears in November
Last year My Vodacom account was in arrears by R590 of which I paid in November 2021, since then I've been paying R200 on a monthly basis... Now I wanted to cancel the contract, they are telling me I owe the R700 and something I don't know off and they have never informed me off... I have an invoice of R175 of which I believe I owe and will be paid on the 15 as I usually do every month... I am Sinethemba Gabada ID No. ***, the number in question is ***
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Replies (1)Vodacom's replyOfficial
08 Apr 2022, 11:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Apr 2022, 11:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
