1 reviews | Active since Apr 2017
Vodacom circus introduces a new act!!!!!
This now has become an absolute joke, although now has become serious. I finally gave up with Vodacom because it became clear that I was just not getting anywhere and no-one was prepared to solve the problem, the buck was just getting passed around!! So I decided to cancel all contact with Vodacom, cancel all ports and go try with MTN. ONLY to get an sms today to say my number has been registered on the Vodacom network. I thought this fishy after i had cancelled everything so I queried what was going on only to find out Vodacom Business has now given my number to someone else despite the fact that it is still registered to me with FNB Connect. How does this happen no-one can explain but the number has now been given to someone else (another business) but yet I am still using it. This is now beyond a circus and actually very disturbing. If anything happens to my number I will be taking legal action unless this is rectified immediately. This just goes beyond bad service and beyond explanation ... so someone from Vodacom Business better sort this out immediately otherwise!!!
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
