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Bruce M

1 reviews | Active since Jun 2013

06 Jul 2016, 10:37

Vodacom Chows Your Airtime and Data

<p>Ok so today is the 06 July and my Vodacom account was topped up in the beginning of the month. Now without any major calls or data usage I found myself without airtime and data...</p> <p> </p> <p>I am absolutely shocked to see that Vodacom has such excessive charges for data and voice calls seems I have not even used my account that much this month so far.</p> <p> </p> <p>I cannot wait until I get the opportunity to switch from this service provider. The day when I can cancel my contract with Vodacom cannot come soon enough! This is extremely sad since I have used Vodacom for SO many years.</p>

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Replies (1)
Vodacom
Vodacom's reply06 Jul 2016, 10:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team