Vodacom choosing your bundles for you without confirmation

Still no response to my e-mail and call

Hi,

I'd like to log a "bill shock query", I called customer care immediately when it happened and they advised they'll call back, however no call yet.

I need to log a "bill shock query"

My data ran out, Vodacom pushed a message to me to top up Data, I pressed confirm thinking it will take me to a screen to choose my Data Option, to my surprise Vodacom took the liberty of choosing a Data recharge option for me, somme 10Gigs for 1 week, I need this reversed immediately please. I was not informed beforehand of what I was purchasing and now it's already using from there even though I recharged with a normal 30 day bundle. Please sort this out immediately.

Kind Regards, Ismail Bulbulia I***8