1 reviews | Active since Dec 2009
Vodacom - Chicken without a head
<p>my line was blocked today, after speaking to 7 people, giving the same details and wasting 2 hours of my day, I am told they have put a CREDIT LIMIT on my account (noone can explain why). after being sent between Client non-service and the accounts department they realise they have to log a call to another department to remove the limit, this will take 24 hours (just sit and pray as the consultant told me) before I can make a call. I have been with Vodacom for over 2 decades and this is the lack of service I receive. guess they can only be as competant as their CEO......nothing more to say. Very Very Very bad service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
