JN
Jacques N

1 reviews | Active since Oct 2018

02 Nov 2018, 15:16

Vodacom cheats and lies

Vodacom not responding to any promises they make, even if recorded.

0
Replies (3)
Vodacom
Vodacom's reply02 Nov 2018, 17:47
Official
 Dear Customer, Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        
JN
Jacques N's update03 Nov 2018, 10:43
Reviewer Update
Is this the official response?
Vodacom
Vodacom's reply05 Nov 2018, 12:01
Official
Dear Jacques, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been Resolved.  
Regards Ashwin Abdurahman Consumer Website Team(SA)