VODACOM - CHEATS

In November 2022 I had a query with Vodacom about a recurring data charge. It was added through a medium we don’t use, however we paid for it and said it was not to be added again. One month passed no charges, the next month it was there, but I didn’t immediately pick this up because my daughter had been away and would have used more data, but on my next bill I picked it up and realized it had been there the previous month as well. I have received communication after my first review on here on 20th Feb, that the data charge has been cancelled. This, however is not good enough, it needs to be credited. My credit record also needs to be updated, because Vodacom has listed me as not paying, which is incorrect, because I did, just short. I want Vodacom to tell me how these charges were added /subscribed for? This needs to be resolved now, it can’t be going on for over 2 months and there is resolution, but corporate bullying by Vodacom.