1 reviews | Active since Sept 2009
Vodacom cheating us out of data and other things
On Saturday 16 June I purchased 1GB of data at R149. On Sunday I get a message saying I have 198 MB left. I have NEVER gone through a gig of data overnight! This is something that seems to be recurring recently as well as it happened a couple of weeks ago.
Also I closed my contract with Vodacom in January and I was told to pay spme R400 odd rands. I did. Last week I received a letter of final demand stating that I owed R261 on the contract. I paid it and sent pop to Vodacom. I have not heard from them in this regard. I also don;t understand why I am still getting billed on a closed contract!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
