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ThaboModiselle T

1 reviews | Active since Apr 2016

09 Mar 2017, 20:10

Vodacom Cheating us of our airtime

<p>My name is Thabo and im sick and tiret of vodacom and it's cheating ways. I've been having a this problem for a long time and it just keeps on coming back and they are not doing anything about it. Everytime i buy data bundles they will take my airtime fisrt before going through my data bundles and when i call about this problem i don't get any explanation as to why. #VodacomAre********</p>

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Replies (1)
Vodacom
Vodacom's reply10 Mar 2017, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team