Vodacom cheating me out of R400 airtime!

I used the vodacom app to purchase R400 airtime . The transaction went through successfully and the Vodacom app notified me that the data will be allocated to me shortly.

I waited several hours and the data was never made available to my account. I contacted the support team via the apps messaging system and they notified me that I have to wait 24 hours for the data to reflect.

There was no warning on the app that you have to wait 24hours for the airtime to be available after payment. If I knew that was the case, I would have rather drived to a shop to buy airtime there. At least I would have received it instantly.

Do not ever buy airtime through Vodacom's app people - they will make you wait for it for no reason. Rather do your airtime purchases elsewhere, or better yet, switch to a different network.

My vodacom app order number: e***5