1 reviews | Active since Jul 2017

02 Dec 2024, 10:19

Vodacom cheating clients on account bill information

i could not upgrade my phone or because vodacom has put my account in arrears for the last 6 months due to an error they made on my account. No its still in arrears and i could not upgrade my phone can someone please help me their customer care lines are not even working today. This is even affecting my credit score

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2024, 12:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team