RB
Roydon B
1 reviews | Active since Jul 2021
20 Jul 2021, 17:15
Vodacom Cheat #VodacomMustFall
My day data is being used instead of night data. Vodacom is cheating people into buying more data when the day data is depleted.
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Replies (2)
Vodacom's replyOfficial
21 Jul 2021, 07:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Jul 2021, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Jul 2021, 15:05Dear Roydon Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you confirmed that your night owl data was used. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Jul 2021, 15:05
Official
Dear Roydon Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you confirmed that your night owl data was used. Regards Vodacom Consumer Website Team
Best regards,