CB
Cindy B

1 reviews | Active since Apr 2014

16 Apr 2019, 10:56

Vodacom - Cheaper is NOT cheaper

I am done with Vodacom. Been with them between 15 - 20 years. They actually don't give a **** if you are a new customer or an longstanding customer. Went to the Northgate store to check something and was told I have an upgrade due - the guy in store told me that if I upgrade it will be cheaper than my contract that I was on - Turns our a R795 monthly contract is now R1300 per month - maybe his math was off on the day that I did the contract.... Got a bill or R4 700 this month. Not sure how this is cheaper.... Don't go to Vodacom. I don't know if any of the other providers are better or worse. No more contracts for me. All they do is do you in as much as they can!!!

0
Replies (1)
Vodacom
Vodacom's reply16 Apr 2019, 11:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team