RM
Refilwe M
1 reviews | Active since Feb 2018
25 Sept 2019, 12:29
VODACOM CHATZ STOLE MY PHONE AND THEY DON'T CARE THAT IVE BEEN PHONELESS FOR 2 YEARS
I am super dissapointed you this app and Vodacom Chatz. It's been 2 years now since I dont have a phone because I took in my phone to get charged and when I went to collect it I was told it's been ******!!!! I AM THE ANGRIEST PERSON AT THE WHOLE OF VODACOM!!! A WHOLE PHONE I BOUGHT FOR R16 000 AND NOW IM PHONELESS. DEAR VODACOM: YOU ARE A **** **** ****.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
25 Sept 2019, 14:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Sept 2019, 14:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RM
Refilwe M's updateReviewer Update
25 Sept 2019, 14:22But you know very well i'm not going to get helped. All i'm asking for is a new phone, that won't shake your company nor make a difference in any of your stores. PLEASE I AM MISERABLE!!!
RM
Refilwe M's update25 Sept 2019, 14:22
Reviewer Update
But you know very well i'm not going to get helped. All i'm asking for is a new phone, that won't shake your company nor make a difference in any of your stores. PLEASE I AM MISERABLE!!!
Vodacom's replyOfficial
02 Oct 2019, 11:53Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply02 Oct 2019, 11:53
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.