Vodacom chatz

I have opened a new contract at Vodacom chatz east rand mall boksburg on Saterday 31/04/2016 it is Tuesday 03/05/2016after 23:00 and my account has not yet been activated and that after I have been at the outlet numerous times and tice today .At 18:00 today I wanted to cancel the contract and they phoned vodacom and assured me that my service would be active after 4 hrs at the most but still no results.since Saturday I have phoned Vodacom numerous times on their customer service nrs and other numbers and seem as if nobody wants to help you you just get past on to the next person or be told that it is the outlet fault and they should rectify it and the Vodacom chatz outlet tells you it is Vodacom fault what a poor service !!!!!!!!!!!!