HW
Haniff W
1 reviews | Active since Jul 2025
06 Jul 2025, 16:55
Vodacom Chatsworth
I had a contract with vodacom Chatsworth which I did an early cancelation on and paid it off in full amount. Vodacom still debited my account with the value of R2000 plus debited my account for the contract for a few months. On they system it shows they owe me a credit of R2200. But they handed me over to the debt control and say I'm owing them R1000 and made my name get black listed.
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Vodacom's replyOfficial
07 Jul 2025, 08:16 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jul 2025, 08:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team