NS
Neritha S

1 reviews | Active since Jan 2017

13 Jan 2017, 15:38

Vodacom Chatsworth Centre - WORST SERVICE EVER

<p>The staff at Vodacom Chatsworth Centre are pathetic. Their attitudes makes Vodacom service worthless. </p> <p>I went in to take out a new contract, the guy there saw me waiting but attended to a friend of his who arrived after me in line.</p> <p>The vodacom employee's language is utter pathetic, he used vulgar language while talking to his friend about sleeping with a woman on the weekend.</p> <p> </p> <p>After 20 minutes, he sits down, takes out his phone from his pocket and then asks me if i need any help.</p> <p> </p> <p>He can see I was extremely annoyed and didn't bother to apologize, while asking him about taking out a contract, he stops me just to answer his phone and talk.</p> <p> </p> <p>I waitied exactly 9 minutes for him to finish his conversation, he then tells me "Vodacom cannot process any contracts today because the systems are down", yet i was still talking to him to get more info on porting my number to the network.</p> <p> </p> <p>WORST SERVICE EVER!!</p> <p>VODACOM, I WILL NOT BE DOING BUSINESS WITH YOU EVER, I WILL GET MORE RESPECT FROM A CELL-C EMPLOYEE</p>

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Replies (1)
Vodacom
Vodacom's reply14 Jan 2017, 08:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Vodacom Consumer Website Team