Vodacom Chatsworth

Vodacom Chatsworth worst service ever, did an esim transfer on app, did not work it said go to your nearest customer care, went in, nobody apparently knows how to solve it, as they can't help prepaid customer, as they don't have access to unfreeze my account. was told to call 135 and trust others no luck chatting to a robot, now I'm left with out my business number, I have 6 contracts with vodacom, starting to regret it