1 reviews | Active since Dec 2016
Vodacom Charging unapproved costs on account
<p>During the past months I have seen costs on my invoice which I have not approved. vodacom says its content services that I accepted while on the internet. I did not sign any agreement for costs? How can you just charge me for something that I did not sign and accepted. I am utterly disgusted that vodacom deals with these companies and allows charges to accumalate on my account. I will be leaving vodacom very soon, they are gone very greedy and lost customer satisfaction.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
What a load of bull****. I didnot get contacted by anyone. Whats even more disgusting is that still have content services on my account after cancelling it. I have been with Vodacom for 12 years. I would like to cancel all my accounts. I have no choice since Vodacom is pick pocketing me.
What a load of bull****. I didnot get contacted by anyone. Whats even more disgusting is that still have content services on my account after cancelling it. I have been with Vodacom for 12 years. I would like to cancel all my accounts. I have no choice since Vodacom is pick pocketing me.
