Vodacom charging R7000 to cancel a sim only data contract of R250 per month

Item: Vodacom
Rating: 1
Author: H_ Majola

Can someone please share why I am expected to pay a R7000 cancellation fee when the contract is only based on data and no device (no cellphone or WiFi router)? Never have I been so shocked in my life. Is this how much it costs to cancel a monthly sim only data contract of R250 per month with Vodacom?

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Replies (1)

Vodacom's replyOfficial

15 Jan 2026, 16:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Jan 2026, 16:05

Official