Vodacom charging me when I am not even on their network

<p>https://web.facebook.com/Vodacom/posts/***?comment_id=***&ref=notif&notif_t=feed_comment&notif_id=*** Absolutely wonderful being a loyal client of Vodacom who always pay my bill. I have not been on the Vodacom network for 3 weeks now due to 1. Vodacom supplying new broken phones and then they do not have phones available/in stock. However Vodacom felt that regardless of this fact, they will still bill me for a full month. Well done Vodacom, committing legalised theft since</p> <p>We would like to look into this.Please drop us a mail addressed to *** with the subject Facebook- your name and surname. Include a copy of this posting in the body, the number in question and your contact details so that the team can look into this.</p> <p>Why should we discuss this matter privately on an email? I would like to discuss this matter on a open public forum, like the facebook page we are on right now. I need as many people possible to see that Vodacom is not able to supply cellphones when clients upgrade due to no stock available. I need people to see that I was not on the Vodacom network for 3 weeks now, yet you still billed me for a full month. I need people to see that vodacom is a poor service provider, not interested about my interests but only their pockets. And i need you to know that I will seek out more public platforms to use and share of you poor vodacom has\and still is - treating a loyal client who pays my bills every month.</p>