1 reviews | Active since Jan 2011
Vodacom charging me R10 a day for "p-squarem-hooked-c-01"
Vodacom *****ing my monies with a VLive subscription for which i did not sign up. Nowhere on the app or my invoice was I able to see why it was dropping until I eventually logged into my account on a PC and noticed something about managing a Vlive subscription. Clicking on that I saw that I was subscribed to something called "p-squarem-hooked-c-01" and it was charging me R10 a day for the last three months! I NEVER signed up for something like this and thanks to this service I have lost over a R1500! What the hell Vodacom? What the hell is this?? Please Vodacom, tell me what this is all about and why the hell I was signed up to this without my permission!
This subscription seems to be active from 22 Dec 2017 and costing me R10 per day. I want a full refund for these monies that Vodacom is *****ing from me.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
