SK
Sam K

1 reviews | Active since Apr 2018

18 Apr 2018, 21:36

Vodacom charging me R10 a day for "p-squarem-hooked-c-01"

Just called vodacom because I noticed my airtime is finished with no calls, the lady said she doesn't know what it is but I subscribed on the 4th March at R10 a day, she then told me how to unsubscribe, it says unsubscribe from VODACOM services. It's a reap off, with no apology or explanation just that I shouldn't recharge till tomorrow else it will also finish

How many more people is vodacom taking from....

0
Replies (2)
Vodacom
Vodacom's reply19 Apr 2018, 06:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Apr 2018, 10:37
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic