1 reviews | Active since Mar 2018
Vodacom charging me R10 a day for "p-squarem-hooked-c-01"
I noticed over the last few months my airtime dropping quite rapidly. Nowhere on the app or my invoice was I able to see why it was dropping until I eventually logged into my account on a PC and noticed something about managing a Vlive subscription. Clicking on that I saw that I was subscribed to something called "p-squarem-hooked-c-01" and it was charging me R10 a day for the last three months! I NEVER signed up for something like this and thanks to this service I have lost over a R1000 in airtime! What the hell Vodacom? What the hell is this?? Please Vodacom, tell me what this is all about and why the hell I was signed up to this without my permission!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
