Vodacom Charging me for a number that i don't use

I have a reference number that I logged a week ago..U guys are charging me R522 for number I dont use..<br> Its been a week and no one has come back to me ..this is my reference number..s3-85q2u-u824a..Every time I phone I''m redirected to someone else..the service is up to ****!!!!i would go to MTN if I could ..I would not recommend Vodocom to anyone..The number VOdacom charge me for is ***..SOMEONE HELP ME AND GIVE ME MY MONEY BACK !!!