AT
Adir T

1 reviews | Active since Mar 2010

12 Sept 2019, 11:21

Vodacom charging for unauthorised services

In August Vodacom add on to my account R34.80 for Content Cervices. I googled what it was and send an sms to 31050 to stop all. Now this month they added R400.20.

What the HELLLLL??????

I have said this before and I will say this again. You are a bunch of ****** steeling my money!!!!!!!!!! I want a refund before the end of September. How can you charge me for services that I don't use? I don't even know what it is for!!! If you don't refund me I will go onto all forms of social media to tell every body what ****** ****** you are!!!!!

I am really ****ed off with Vodacom. You think because you're a big company you can do what ever you want with us individuals!!!

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Replies (1)
Vodacom
Vodacom's reply12 Sept 2019, 14:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team