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Ndivhoniswani N

1 reviews | Active since Apr 2013

12 Nov 2022, 05:28

Vodacom charging for the settled contract

I paid off Vodacom contract a month ago but today I woke up to an invoice that I am owing them R1725 , I don’t think I will ever have an contract with them ever again, they are a bunch of *******, and when I try to call them to resolve this I will been sent from pillar to post by their useless consultant. And now I will have to reverse the debit order which I am going to be charged by the bank.

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Replies (1)
Vodacom
Vodacom's reply14 Nov 2022, 08:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team