DS
Dimitry S

1 reviews | Active since Jul 2013

09 Nov 2022, 08:27

Vodacom charging for services not useable (day light *******)

Hi Folks,

I would like to share my experience with Vodacom, they are a bunch of thefts, so when i signed up for a 24 month contract, they cancelled and recreated my contact 3 times and they didn't capture a debit order against my contract, so after a few months they locked my services (data/phone) but now i cant use it, and they are charging me for it every month, this is day light ******* from Vodacom, i tried logged a dispute and they said sorry we don't care if you cant use your data, but we will bill you for it

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Replies (1)
Vodacom
Vodacom's reply09 Nov 2022, 10:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team