TF
Tanya F

1 reviews | Active since Mar 2011

19 Jul 2017, 16:02

Vodacom charging for extra handsets I don't have

<p>My June and July invoices reflect 2 charges for handsets. I only have 1 device on my contract. I would like the problem rectified and for me to be refunded for incorrect charges. </p>

0
Replies (1)
Vodacom
Vodacom's reply20 Jul 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team