MH
Mohamed H
1 reviews | Active since Sept 2011
18 Jan 2019, 10:58
VODACOM CHARGING FOR CANCELLING CONTRACT WHICH EXPIRED
THEY HAVE NOT SORTED OUT MY PREVIOUS QUERY STILL.
I cannot seem to get rid of my Vodacom charges, A contract was taken out End of November 2016, It was supposed to be canceled End of November 2018. This is 2 years. They now want to charge me an extra "early cancellation and headset fee" for canceling after 2 years. How does that make any logical sense. The number in question is ********** . Please send an amended invoice without the R310.52 Rand charges.
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Vodacom's replyOfficial
18 Jan 2019, 11:04 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2019, 11:04
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team