LM
Lindi M
1 reviews | Active since Mar 2022
30 Mar 2022, 21:37
Vodacom Charging for Canceled Contract
I canceled my contract with vodacom last year December. For the past 3 months I have been getting an account from them that I owe them for data. When I called in January I was told not to worry it definitely canceled that charge was for data I used out of contract. But February and March I no longer had the sim in my phone so I know for a fact I did not use it for data. I called again yesterday and I was told to call another number to find out why I was not canceled. Vodacom is steeling from us.
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Replies (1)Vodacom's replyOfficial
31 Mar 2022, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Mar 2022, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
