Vodacom charging for a cancelled account

Item: Vodacom
Rating: 1
Author: STEVEN R

I have 2 accounts with Vodacom, and the other contract expired in March 2025. i called the call center to cancel the contract but I am still being billed on the number despite no longer using it.

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Replies (1)

Vodacom's replyOfficial

07 Jun 2025, 09:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Jun 2025, 09:21

Official