VODACOM CHARGING DOUBLE FOR A CONTRACT AFTER PAYING FOR ONE YEAR

<p>Me and my usband opened a contract in May 2015 wherein we would get a Samsung Tablet together with Data, we signed up for a contract of R199.00. From last until last month, Vodacom was debiting R199.00 and apparently this month the contract amount changed to R450.00. We have been trying to find out why are they changing the contract in the middle. It is a 24 month conctract and I would not know how they just decided to change same to R450.00 We phoned and lodged a complain and they gave us Reefarance Number S3GVS200CHZA. Nobody came back to explain what happened, when we followed up, they said we must go back to the branch when we went to the branch they said we must go back to Vodacom. Can someone please looking into this and help us. We need to get the R250.00 that they debited this month and most likely they will debit us with the same amount this coming month. This is extremely frustrating as you are paying for something that was never budgeted for. The most frustrating thisng is that you never het anyone to help you at Vodacom. The contract is in the name of my husband Stewart Njukuya the line in question is *** and his account number if I***/1</p>