Vodacom charging customers unnecessarily

Item: Vodacom
Rating: 1
Author: Hermann C

The fact that Vodacom is making money ,with charging a customer to pay an extra amount to be able to see who is calling on their Vodacom contract phones is really pathetic,we struggled more than 2 years ignoring calls due to this,losing business . Vodacom is really losing the battle with their customer services.

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Replies (1)

Vodacom's replyOfficial

09 Mar 2026, 11:31

Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team

Vodacom's reply09 Mar 2026, 11:31

Official