Vodacom charging customers for non-existent handsets

On Monday 14 Feb 2022, Vodacom responded to my HelloPeter review, where I was complaining about Vodacom having included in my data statement, and charging for two handsets that I never app**** for and never received. Vodacom's response was that their consultant was going to contact me. It's now Friday evening and the Vodacom consultant has still not called.

That time, I have had an unbroken relationship with Vodacom taking different contracts for more than years. I've even written to their twitter customer service account, and they are not replying. As Vodacom customers, we are being treated with disdain by Vodacom. Appealing customer service! Zero ethics! How do you keep ignoring a customer while you are the one charging for products not supp****!