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frans J
1 reviews | Active since May 2014
12 May 2025, 12:18
Vodacom charges you to press a button What a shamr
What a disappointment Ask to push a button to reverse something we did by error and Vodacom charges you R250 the next step is charging you to walk into there shop I've been with you guys since the late eighties
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Vodacom's replyOfficial
12 May 2025, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply12 May 2025, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team