VODACOM CHARGES ME R 3989,00 FOR A R 145,00 TOPUP

I HAVE A TOPUP CONTRACT FOR MY PHONE FOR R158.50 AND I HAVE A 3G CONTRACT FOR R14900<br> EVERY MONTH MY BILL TOTALED UP TO R307,50. I UPGRADED TO A NEW 3G TOPUP CONTRACT. THE NEW TOPUP AMOUNT IS R468.99<br> <br> VODACOM TOOK AN AMOUNT OF R3989.67 OUT OF MY BANK ACCOUNT. I REVERSED THIS PAYMENT.<br> <br> I WENT TO VODAWORLD TO FIND OUT WHAT IS WRONG, WE GOT A NUMBER AND WE WAITED OUR TERN. THE CONSULTANT HELPING ME WAS VERY RACIEST TOWARDS ME. SHE SHOVED A PAPER INTO MY HAND AND TOLD ME SOMEONE WILL CALL ME WITHIN 24 HOURS. I'M STILL WAITING FOR THAT CALL. REFERENCE NO IS S3-87E3U-U108N<br> <br> THE 9TH I WENT TO SOUTH GATE MALL TO VODACOM CUSTOMER CARE.<br> A LADY NAMED BEVERLY CONNECTED ME TO THE DATA DEPARTMENT.<br> THE MAN TOLD ME THAT THEY NEED TO INVESTIGATE THE PROBLEM AND IT WILL TAKE BETWEEN 1 AN 2 WEEKS. HE SAID THAT I MUST NOT PAY ANY THING UNTIL THE PROBLEM IS SOLVED.<br> <br> <br> TODAY I RECEIVED A SMS THREATENING ME THAT THEY WILL CUT OFF MY PHONE AND 3G IF I DON'T PAY R3989 WITHIN 5 DAYS.<br> <br> I DON'T KNOW WHAT TO DO TO SOLVE THE PROBLEM.<br> <br> GREETINGS<br> GERHARDT DU TOIT