Vodacom charges for data bundles not activated

<p>Highly unsatisfied with the level of service being received from Vodacom. I purchased data bundles. The said data bundles have not been activated but I am being billed for them. On querying this, the Vodacom consultants have the standard answer of: Our system has not been updated we cannot assit you in your query. How is it possible that my bill has been updated but my data bundles have not been activated? Since my upgrade in April Vodacom has only disappointed me. Every month there is some issue. First being charged for unwanted insurance and then my caller ID that hasnt worked for months. And very liitle assistance from the Vodacom team to sort out these issues. Really diisgusted.</p>