Vodacom charges for data bundels and does not load them
<p>On Sunday 29 May I purchased 2 data bundles for my fone on the vodacom app. The charges were added immediatly to my invoice but the data never got added to my contract. On Monday I called the 111 help desk and was told that because of a migration on my account all data bundles would be loaded after the migration had been finalized. On Tuesday I recieved an sms saying the migration was finalized. Now it is the 1st of June and the data has still not been added to my account. I am being charged for these bundles yet it seems that vodacom will give me my data only whennit suits them</p>
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A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
