VODACOM charges an arm and a leg but have disgusting service

<p>on Monday 14 November 2016 i woke up with a locked line . i immediately called Vodacom and they advised that this was a systems issue that had occurred as a result of a migrated their customer data from one system to the next . this issue has occurred every day since and I have called Vodacom on every occurrence for them to unlock my line . this morning 24 November 2016 my line was locked again and i proceeded to call Vodacom again . they have now informed me that they are unable to unlock my line because their system now is not allowing them to . i have been on hold since 07:10 and at 08:20 this problem has not been resolved . I need to use my phone to navigate to an important business meeting at 08:30 and i am unable to . this is hindering my work and disrupting my life in general . i am extremely unhappy because i keep my end of the bargain and pay my bill on time EVERY month, but now my work is adversely affected and i stand to lose business because of this . i think i will change to a competitor service provider as i can’t be paying so much money to get such appalling service</p> <p> </p> <p> </p>